Refund policy

RETURN POLICY

Changed your mind about something? No problem. Follow the link below to start your return. Customers have 30 days from the date of purchase to mail back any full-price items, all returns require a $5 restocking fee. All sale items and mystery boxes are final and cannot be returned or exchanged.

Items being returned must be unworn and unwashed, with original tags attached. If an item has been worn or washed, we will send it back, and you will be invoiced for the return shipping cost.

If we made a mistake during fulfillment, please include that information in an email to [email protected] along with the return form and we will cover the cost of the return label. All returns must be mailed via a trusted carrier (such as USPS, FedEx or UPS) and include a tracking number. We are not responsible for lost items.

Once we receive your return, we'll refund you to the original payment method.

EU Sales Returns & Exchanges
For all sales shipped to the European Union, we do not accept returns or exchanges. However, if you experience any issue with your order, including damage, defects, or incorrect items, please contact our support team within 14 days of receipt, and we will work with you to resolve the matter. If you wish to cancel or refund your order, please use the Withdraw From Contract link. 

Note:

H&H Outfitters™ is not responsible for misplaced packages. Please ensure that your package gets to our return address by selecting a shipping method with a tracking service.

Return Address:
H&H Outfitters™

18660 SW Boones Ferry Road
Tualatin, OR 97062
US

We will refund your credit card the value paid for the merchandise if the Return Policy conditions above have been met. We do not refund original shipping costs on returns.

You may contact us to check on the status of your return / exchange.

[email protected] or 503-992-7687